Discover Our Story

  • Headquartered in the Kingdom of Saudi Arabia, Panda Retail Company is one of the main retail chain businesses in the Middle East and the biggest grocery retailer in the country, with more than 182 stores in 39 cities
  • Panda operates 2 types of stores, Hyper Panda (larger stores) and Panda Supermarkets.
  • With more than 95 million customers visiting our stores every year, we operate 4 main distribution centres in the country with a fleet of more than 500 temperature-controlled trucks to deliver over 30,000 SKUs of food and non-food products to our stores.

Our Mission

To empower our colleagues, customers, and communities to improve their quality of life by creating value and enhancing well-being.
Our Mission

Our Vision

To be the sustainable leading retailer, innovating to delight the communities we serve every day.
Our Vision
Our Purpose

Partnering with our communities for a better life!

Our Values
Ownership

Ownership

To confidently and capably take responsibility for what you do, accomplish your duties, and take the initiative to do the right thing in all circumstances.
Agility

Agility

Being fast, flexible, dynamic and adaptive in delivering value-based solutions to succeed in business.
Teamwork

Teamwork

The willingness of a group of people to work together to achieve a common goal.
Customer Excellence

Customer Excellence

Providing excellent customer service in a timely, efficient and pleasant manner and going that extra mile to ensure that our customers are happy and satisfied.
Integrity

Integrity

Staying truthful in your words and actions, and to work diligently to maintain and serve the Company’s interests with professionalism and dedication.

Our Milestones

  • Panda opened its first store in Riyadh, Kingdom of Saudi Arabia.

  • Panda merged with Azizia Company and formed Azizia Panda United (APU).

  • Azizia Panda Company was acquired by Savola Group, a major food manufacturer with far-reaching food marketing capabilities in the Kingdom of Saudi Arabia and the Middle East. The acquisition boosted Azizia Panda United's growth and expansion, making Panda the market leader in Saudi Arabia

  • Azizia Panda Company reached a market capitalization of more than SAR 8 billion.

  • Our New Location

    Our New Location

    Panda Retail Company expanded geographically to operate stores outside the Kingdom of Saudi Arabia and opened its first store in Egypt.

    Panda was honoured by King Salman bin Abdulaziz for Supporting the Construction of Panda Customers’ Tower

       

  • Panda launched for the first time the initiative of 'Leave the Change for Them' that aims mainly to encourage customers to leave the remainder of their purchase transactions for the benefit of disabled children in the Kingdom.

  • Savola Group acquired Giant Stores and merged it with Panda.

  • Panda reached yet another milestone by expanding its operations with the acquisition of all Giant stores in Saudi Arabia.

  • 1. Panda Retail Company became the new name and identity for Azizia Panda United.

    • Panda Retail Company expanded geographically to operate stores outside the Kingdom of Saudi Arabia and opened its first store in Egypt.
    • Panda was honoured by King Salman bin Abdulaziz for Supporting the Construction of Panda Customers’ Tower

  • Panda introduced a newly structured transformation program to further strengthen Panda's footprint, optimize operations, and better serve Panda's valued customers.

  • Panda successfully hit over 100+ million transactions through the Panda chain of Hypermarkets and Supermarkets.

    • Launch of PandaClick within 72 hours and achieved over 160k downloads within 48 hours, fulfilling over 89k orders.
    • Donating SAR 5,000,000 to frontline medical staff during Covid-19 strike

    • Panda launched the Customer Experience Revival (CXR) Program with the Re-Opening of Branch 104 in Riyadh’s Al-Izdihar District

    • Today- Panda has revolutionized its business model with the 'Always Fresh, Always for Less' slogan, a clear differentiating factor for customers. Change has become the norm in a way that reflects its strong ethical ethos.
    • Panda has renovated 23 stores in the Western region, 22 stores in the Central region, 16 stores in the Eastern region, 5 stores in the North Region, and 2 stores in Qassim Region.
    • Panda continues to partner with different communities through key initiatives such as (Leave the Change for Them), (Friend of the Environment.
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  15. 2023